Effective Date: October 21, 2026 · Solivana Wellness · Inner Light Wellness LLC
Shipping
Shipping is a $19.99 flat rate per order, added at checkout. We ship to addresses in the United States. Shipping time is 5 business days.
At checkout, choose "Flat-rate shipping" and enter the address you want it sent to.
Free Pickup in Redwood City
Prefer to collect it yourself? Pickup is free at Solivana Wellness, 1922 El Camino Real, Redwood City, CA 94063.
At checkout, choose "Free pickup in Redwood City". It is selected first, so if you want your order shipped, switch to "Flat-rate shipping" before you pay.
Pickup hours: Monday – Saturday, 11 AM – 8 PM; Sunday, 10 AM – 6 PM.
Returns
Return window: We accept returns of unopened and unused retail products within 14 days of purchase.
Refund method: Eligible returns are processed as a full refund or exchange within 7–10 business days using the original payment method.
Return shipping: The buyer pays for return shipping.
Damaged or faulty items: If your product arrives damaged or is faulty, you receive a full refund.
To start a return, email info@solivana.com with your name and the product you bought.
Questions
Email: info@solivana.com
Phone / Text: 650-564-4325
Address: 1922 El Camino Real, Redwood City, CA 94063